dentist · London Borough of Wandsworth

Who's actually winning dentistry in London Borough of Wandsworth? The reviews already told us.

We read 1,781 public reviews across 60 businesses (1 January 2026 – 10 June 2026). The patterns that surfaced are the kind the market does not put on a billboard: who the real leaders are, what their customers keep asking for, and where the cracks are starting to show.

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Net sentiment

The market scores +91 out of 100 on customer sentiment.

Customers here are happy on average — but a small handful of businesses are doing the heavy lifting. The rest are riding on goodwill that is already thinning.

+91Range −100 to +100
1,781
Reviews analysed
in the selected window
60
Businesses tracked
~29.7 reviews per business
4.82
Average rating
92.6% five-star · 3% one-star
+91
Net sentiment
1,649 promoters vs 80 detractors

The Leaders

Five businesses are running the market. The report tells you which.

Five businesses in this market take 36% of every review a customer leaves. The other 55 are sharing the rest. You can see their ratings and volume. You cannot see who they are.

36%
of all reviews in Dentists in London Borough of Wandsworth belong to just five businesses.
  1. No. 01 Locked 4.83★·161 reviews
  2. No. 02 Locked 4.72★·157 reviews
  3. No. 03 Locked 4.86★·132 reviews
  4. No. 04 Locked 4.98★·106 reviews
  5. No. 05 Locked 4.96★·84 reviews
Plus rising challengers, polarising stars, and at-risk competitors

The competitive map

Reliable leaders. Polarising stars. And the dot worth finding.

Every business in Dentists in London Borough of Wandsworth is one of the dots below. The further right, the higher the average rating. The higher up, the more consistent the reviews. The report puts a name next to every dot — and tells you which corner each name belongs in.

Consistently Mediocre Reliable Leaders Volatile & Weak Polarising Stars Average rating → ↑ Consistency of reviews

From the analysis to the appointment book

It doesn't just tell you what's happening. It tells you what to do about it.

The last section is the one you act on. A prioritised set of moves — each with a timeline, the activities to run, the metrics to watch, and the risks to manage — built from these exact reviews. Not generic advice. The specific openings in this borough, aimed at one thing: winning more of the patients already searching here.

Impact High · Immediate
Fix the one complaint nearly every practice here shares — and become the obvious choice for the patients it's costing them.
The move, with steps & metrics Locked
Impact High · Near-term
Turn the reassurance anxious patients keep asking for into the reason they pick you over the busiest name in the borough.
The move, with steps & metrics Locked
Impact Medium · Near-term
Capture the price-sensitive enquiries the market keeps losing — without discounting the work that actually pays.
The move, with steps & metrics Locked
Five named moves in full, mapped to the businesses in this report

Key Highlights

The things you would actually want to know before tomorrow.

Each one came out of the same reviews you just scrolled past. Together they say more about how customers behave in this market than a year of guessing would.

No. 01
One business has more reviews than the next four combined. Worth knowing which.
Named & ranked Locked
No. 02
The highest-rated business with real review volume — usually not who you would guess.
Named & ranked Locked
No. 03
The phrase five-star customers reach for first when they describe what got them.
Named with evidence Locked
No. 04
The one complaint that keeps showing up — across nearly every business here.
Named with evidence Locked
No. 05
The market leader who is quietly losing ground — and probably has not noticed yet.
Mapped & explained Locked
No. 06
What the typical customer here actually says when a friend asks for a recommendation.
Verbatim, in full Locked
And the forty smaller ones we did not put on the page

What they keep saying

The words customers reach for, over and over.

Some of these phrases tell you what customers love. Others tell you what they have learned to put up with. We are showing you three. The other three are the ones a competitor would pay for.

highly recommend
218 mentions · 50 businesses
dental practice
92 mentions · 40 businesses
feel comfortable
74 mentions · 32 businesses
Locked
73 mentions · 26 businesses
Locked
56 mentions · 21 businesses
Locked
49 mentions · 26 businesses

What they feel about it

Stars tell you the score. Feelings tell you why.

The emotions that keep surfacing in reviews of businesses in this market. A few are predictable. A couple are not — and they are the ones worth reading carefully.

What you actually get

Five sections. Written for someone who has to decide.

Every section names businesses, lays out the numbers, and ends with the move worth making. It is in your inbox the moment your card clears.

  1. Executive summary & market structure
    Who leads, by how much, and whether the market is a few giants or a long tail. A short briefing on who is winning, who their customers love, who keeps them coming back, and where the cracks are starting to show.
    Concentration index Review recency Headline narrative
  2. Customer experience & sentiment
    Positive / neutral / negative split, sentiment trend week by week, named themes for what customers love and complain about, plus aspect-level sentiment on the dimensions that matter in this category.
    Sentiment trend Aspect sentiment Emotion mix
  3. Customer persona
    A synthesised customer composite — demographics, psychographics, buying behaviour, pain points, goals — plus their own answers to the questions you wish you could ask them. Their NPS to the market is included, with the reasoning.
    Synthesised profile Voice of customer Persona NPS
  4. Competitive benchmark
    Every business on the rating × volume map, plus quality × sentiment and quality × consistency quadrants that name Reliable Leaders, At Risk, Quiet Quality, and Polarising Stars. The full ranking is named — no redactions.
    Competitive map Quadrant plots Per-business stats
  5. Strategic plan
    A SWOT grounded in the review evidence, then a prioritisedset of strategic moves with impact / urgency tags and named actions — timelines, key activities, success metrics, and risk mitigation.
    SWOT Priorities Actions & metrics

One report, one price

The whole picture, not just the preview.

One-off report
£395£200
Introductory launch price — full price £395
  • Every business named — no redactions
  • Five sections, ~30 pages of evidence-backed analysis
  • Sentiment, aspect, and emotion analysis per business
  • Synthesised customer persona with verbatim answers
  • SWOT and prioritised actions with timelines
  • Password-protected, accessible from any browser, forever

Delivered in minutes · Yours to keep

You've seen the preview. The names are one click away.

The leaderboard, the themes, the named competitors, the verbatim quotes, the prioritised actions — all unlocked the moment your card clears.